FAQs

A: To ensure a high level of service we sell our products through various channels. Depending on the size, type and location of your project, to get the ball started fill out the request form or give us a call and we’ll get you in touch with the right sales representative.

A: Pricing for the chairs can vary greatly depending on the selected model, accessories and finishes. Fabric selection can dramatically impact the price of the chairs. If you need preliminary budget pricing contact us and one of our representatives will follow up with you quickly.

A: Yes, parts are available for most components. Occasionally a product may be discontinued in which case we can usually replace it with a new model or help figure out some other low-cost alternative to get your seating in the proper working order.

A: Due to the impact of the epidemic, we cannot send installation engineers to the site for installation, but we will guide the installation through videos.

A: Fixed seating is shipped as individual components and assembled on-site because chairs typically share center standards and armrests. Telescopic seating systems are also assembled on site.

A: Yes. In fact, we always draw a seating layout to generate a bill of materials for manufacturing and for the installation crew to use on-site.

A: Yes. Our seating layout engineers use a series of AutoCAD macros and a generic symbol when laying out a space and we do have CAD blocks for each model and size available. We can also provide a dimension drawing showing the critical dimensions of the chair’s envelope. Our Design Engineering Department also has the ability to export 3D renderings for many of our models.